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FAQ

WHEN WILL YOU SHIP MY ITEMS?

- All items are subject to a handling period before they are dispatched.

- 99% of orders leave the warehouse within 1-5 days of payment.

WHEN WILL I RECEIVE MY ITEM(S)? 

Please allow 3-5 business days for delivery.  

WHERE ARE YOU LOCATED

Our headquarters is in Belmont, North Carolina.

WHERE ARE MY ITEMS COMING FROM?

All orders are shipped from our fulfillment center in Belmont, North Carolina.

WHERE ARE YOUR PRODUCTS MADE?

Many of our products are made right here in America. Other items are ethically sourced from global suppliers.   

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any other questions, please email  and we will do our best to help you.

WILL MY PRODUCT LOOK EXACTLY LIKE THE PICTURE?

Our graphical jewelry products use digitally created images to help show how the final product will look. Due to the nature of how computer and mobile screens display images, there may be a slight difference in brightness or colors in the final product. 


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